At Cupid Jewellery, we believe everyone well deserved a great shopping experience when it comes to the purchase for an important occasion. We take pride in deliver our service and to take things extra mile, our goal is to make a difference from usual wedding ring purchasing experience - by offering something more than just a wedding ring.
Our priority in customer service oriented will never change, and for us the customer satisfaction is only fundamental.
Our product comes with:
Lifetime Manufacturer Warranty*
- Discoloration due to exposure to chemicals, make-up, swimming pools, hot tubs or bathing.
- Prongs and precious metals, in general, wear over time and may require “building up” or restoration work as normal wear.
- Bent, caught or worn out prongs(s) allowing a stone to fall out or be lost due to normal wear or other damage.
- Lost stone or a stone has fallen out due to chipping or breaking caused by normal wear or other damage.
One-time free resizing service**
We will resize your ring which purchased from Cupid Jewellery free of charge within 60 days from the date of purchase.
-Subject to ring design
One-time free re-polishing service**
Within 2 years from the date of purchase, we can re-polishing your ring free of charge to remove most of the wear and tear.
Complimentary Cleaning and Inspection service**
The products where purchase from Cupid Jewellery will receive life-time complimentary cleaning service. We will inspect your diamond ring while undergo cleaning service and notify you if the ring need any servicing (polishing,re-setting of the diamond etc.), and extend the life of your jewellery.
**With the purchase of diamond solitaire ring with Main diamond, any wedding band and princess diamond ring collection from Cupid Jewellery.
Custom made Service
Our diamond rings are custom made with finess quality in the every detail you wanted - is the unique jewellery piece you can truly call it your own.
with just a few simple step:
With an appointment at our showroom, our representative will be able to advice you on whether the jewellery design can be crafted in reality. Following with recommendation like practicality, budgeting, an the purpose/ occasion of the jewellery, etc. During this process you can have a better understanding with the price range and the choices available to helps you on making your custom made decision.
-Confirmation on design
Once a jewellery design have been decided, we will receive a deposit from you and artwork will be provided before the final confirmation. The artwork shall reflect the overview of the actual product you will receive.
-Making of the Custom made Jewellery
Once the final confirmation has been made, our production team will be taking over and putting your custom made jewellery design into reality.